Privacy Policy

1. Data controller

MarinaWash is responsible for processing personal data collected on this site. Contact: hello@marinawash.com.

2. Data we collect

When you use our services we may collect:

• Identity and contact: full name, email, phone
• Boat and booking: boat type, length, marina, selected services, preferred date
• Payment-related records (card data is processed by the payment provider; we do not store full card numbers)
• Technical data: IP address, browser type, device information, page views (via cookies and similar technologies)

3. How we use data

• Planning, delivering, and billing cleaning services
• Responding to requests and providing customer support
• Improving service quality and managing operations
• Meeting legal obligations
• Marketing and informational communications where you have consented

4. Legal bases

We process your data to perform a contract, for our legitimate interests, to comply with legal obligations, and where required, with your consent. Users in Türkiye should also read our KVKK notice.

5. Sharing

We may share data with marina partners, insurers, payment providers, and cloud infrastructure providers where necessary to deliver the service. We do not sell your data unless required by law.

6. Retention

We retain personal data for as long as needed for the processing purpose and applicable limitation periods, then delete, destroy, or anonymise it.

7. Your rights

Depending on applicable law you may have rights of access, correction, deletion, restriction, objection, and portability. Contact hello@marinawash.com.

8. Security

We take reasonable technical and organisational measures to protect your data. No internet transmission method is 100% secure.

9. Changes

We may update this policy from time to time. The current version is published on this page; material changes will be communicated reasonably.